Roadmap out of Lockdown

The government has set out a roadmap to unlocking the economy in England. Each step is outlined below with the earliest possible date for that step to be implemented. The below is based on the following government documents: Covid-19 Response Spring 2021 and Reopening Businesses & Venues


Where we’re currently at (up to 17 May)

  • Flashpoint is open*
  • Redpoint is open with grassroots climbing lessons for under 18s.

*However you can only socialise with people from your own household and adults lessons are not allowed. Also the cafe remains closed.

Other Changes

  • Hairdressers have reopened
  • Outdoor pubs and cafés have reopened
  • Rule of 6 (or two households) still applies outdoors (as above).


Step 3 – from 17th May

  • Rule of 6 indoors*
  • Cafe Re-Opens
  • Adults can come on lessons (Tasters, etc)

*You will be able to socialise with 6 people (or two households) in the centre again!

Other Changes

  • Hotels, campsites etc will reopen
  • Cinemas, Trampoline Parks, etc can reopen


Step 4 (21st June)

  • Unrestricted socialising in the centre.

Other Changes

  • Nightclubs reopen!

Covid-19 Rules / Info


Face Masks / Coverings

By law you must wear a face mask in our centre, except while climbing, exercising, eating or drinking – unless you are defined by the government as exempt (for example, children under 11 years). Disposable masks will be available to buy from reception. Our team are likely to wear a visor and a mask during sessions. Please respect their space and do not go close to them unnecessarily.


Socialising in the Climbing Wall

Step 2 (see above)

Open Climbing

You must not socialise at the wall with people outside of your household.

Lessons (under 18s only)

Each group can bring only one adult spectator/supervisor.  You are not permitted to be in the centre in a groups outside of your household. You must not socialise in our facility with other spectators.

In a given session (such as Crazy Climb) there may be more than 6. But you must stick to your booked group throughout your time in the centre.

Step 3 (see above)

Open Climbing

You must only socialise in groups of 6 maximum (or two households).

Lessons (All Ages)

To minimise the amount of people in the centre we will ask that each group only bring only one adult spectator/supervisor.

Lessons will have a maximum group size of 6. With the exception of Crazy Climb where there will me more than 6 in the entire group. But you must stick to your booked group (of 6 or less) throughout your time in the centre.

Step 4 (see above)

Socialising allowed indoors again.

Capacity Management 

A big issue with the old way of doing things (before March 2020) was that we never had any idea how many people would come on any given day. This was not really an issue in the past as we rarely got to a stage where we hit our absolute capacity. But now each centre will have a max capacity (set by the government) much lower than what it used to be (around 100 climbers).

It would be very annoying to turn up to the wall only to find that we are full and you have to wait outside in the rain for someone else to leave. 

So we have set up an online slot booking system. That way you can find the space that works for you. Turn up at that time and you will know that you have 2.5hrs to climb.  Most slots will be for 2.5hrs, with some 3hrs slots available, which will include arrival, checking in, your session and leaving. 

Members (monthly subscription or pre-paid) will be able to book a week in advance.

All other payment methods (PAYG, Punch Card, MoveGB) will be able to book at least 72hrs in advance. 


Route Setting

We still have a full route setting program. A couple of “pinch points” will have a few less blocs setso that you are not forced to stand too close while waiting for your go. But the setting program will be back up to full speed as soon as we re-open with new areas set each week!


Liquid Chalk & Hand Sanitiser

We have been working closely with @massifclimbing to create a liquid chalk / hand sanitiser solution. 

On a busy day in winter you will have seen that the chalk in the air can get a bit out of hand. We have been looking for a solution and feel we have found one in Liquid Chalk!

During lockdown we’ve been talking a lot with Tad from Massif about the possibility of liquid chalk acting as a hand sanitiser. Unfortunately the short answer is that liquid chalk is not recognised as a hand sanitiser. The WHO has very specific requirements and ingredients for hand sanitiser. The alcohol content alone does not make it work. It may well do the job but it also may well not. 

Most hand sanitisers have a lot of “gel” in them to make your hands feel moisturised after using them. Not exactly what you want before you climb. So Massif have created us a customised hand sanitiser with the minimum gel allowable, available around the centre. So you sanitise your hands, then use Liquid Chalk, then crush. The result is actually really impressive. It’s the best liquid chalk we’ve ever used! 

You can buy Massif Liquid Chalk in small re-fillable bottles or larger 200ml bottles at reception.

You will be allowed to use loose chalk as well, if you feel you need to, but we will be encouraging you to use as little as possible to help us keep the place clean and the air quality high. 


Opening Times & Staff Bubbles

A big risk to the business going forward is the “track and trace” system. Although we are super happy for the system to be in place it means we have to be careful about staff getting too close to each other for long periods of time. So we are putting receptionists into “bubbles” that work together. That way if one has to isolate we don’t have to isolate the whole team and shut. 

It has taken a lot of work to get out rota to fit well with these bubbles but we have managed to find a way that we can open for as long as possible without compromising our team bubbles.

Check the booking section for exact details be we are happy to now have some super early starts per week so that we can all get in and climb before work!



Before opening back up we did a big spring clean. It was such a great opportunity to do it when no-one was around.

During the day, now we are open, we will be actively cleaning more than we used to in certain areas like the changing rooms and lockers. 

The gym will be open but we will encourage you to sanitise your hands before you go in. And there will be some cleaning equipment in there (spray, etc) so you can clean the mats or bars if you wish. The fingerboards we’d rather you did not spray but we definitely want you to sanitise your fingers before using them. 

We cannot guarantee that everything you touch in the centre will be perfectly clean. We cannot clean the holds between every use for example, so can’t keep the centre to the standard of a hospital or a clinical setting. But we can give you the best opportunity to keep your hands clean, by providing hand sanitiser and soap, and ensure the capacity is low enough that you can keep some distance from your friends and fellow climbers. 


One Way Systems

In order for us to manage the groups we will be operating a one-way system through the centres. This is mainly so that when the last group are leaving and the next group are arriving they do not have to barge past each other. We are setting up some of our fire doors as the new exits to help with this. 

There will be signs around the centre, and staff will guide you but please be aware and help us to keep this system working. 


Supervising Children

We have opened back up for adults to supervise their own children, but you must book this via the new booking system. We have limited the slots per day that we will allow children in so please make sure you book it up as soon as you can. 

Please read the Supervising Minors page before you book as their are strict rules on ages and your responsibilities as the adult supervisor.